Public

Complaints & Reports Under Investigation

Transparency is at the core of how we work. Being open in our decisions and providing Ontarians with useful information helps increase public confidence in the profession’s ability to self-regulate.

As part of this commitment to transparency, the College publishes summaries of outstanding complaint and report investigations. Our goal is to provide the public and profession with information about complaints and reports reviewed by the Inquiries, Complaints and Reports Committee (ICRC). The ICRC derives its power from the Regulated Health Professions Act, 1991 to deal with concerns about naturopaths’ conduct, practice and behaviour. Cases are anonymously referenced by complaint file number.

Detailed information about complaints and reports, as well as the practice or conduct of naturopaths, is also included in our Annual Report, in our iNformeD newsletter and in the Complaints and Discipline sections of this website.

  • Active Files

    Complaints and Reports Investigation Process

    FILE # DATE FILE OPENED SUMMARY OF ISSUES/CONCERNS STAGE
    22-027 August 31, 2022 Misleading advertising and practising outside the naturopathic scope. Stage 4
    22-029R March 28, 2023 Conducting an assessment and communicating a naturopathic diagnosis to patients located outside Ontario.
    Failing to ensure the patient has sufficient information to make valid decisions about their care.
    Providing an assessment and communicating a diagnosis outside the naturopathic doctor – patient relationship.
    Inappropriately using a term, title or designation indicating or implying a specialization in the profession.
    Failing to comply with the Standard of Practice for Fees and Billing.    		 Stage 5
    22-032 November 29, 2022 Providing or attempting to provide services or treatment that the Registrant knows or ought to know to be beyond the Registrant’s knowledge, skill or judgment.
    Permitting the advertising of the Registrant or their practice in a manner that may be misleading.    		 Stage 4
    23-007 May 24, 2023 Failure to establish naturopathic doctor-patient relationship with the patient prior to recommending IM injection treatment.
    Failure to conduct an assessment and formulate a working diagnosis based on subjective and/or objective findings prior to administering a substance by injection or recommending IM injection treatment.
    Failure to obtain the patient’s informed consent prior to recommending IM injection treatment.
    Recommending a treatment that might have harmed the patient.
    Issuing an invoice and/or receipt for the services the Registrant did not provide.
    Failure to appropriately delegate IM injections to another provider.    		 Stage 5
    23-009R October 31, 2023 Failing to comply with an order of a panel of the College, including but not limited to failure to pay fees ordered by a Discipline Panel on a schedule determined by the CEO of the College.
    Directly or indirectly benefiting from the practice of the profession while the Registrant’s certificate of registration is suspended.
    Contravening, by act or omission, a provision of the Naturopathy Act, 2007.
    Contravening, by act or omission, a provision of the Regulated Health Professions Act, 1991.
    Practising the profession while the Registrant’s certificate of registration has been suspended.
    Engaging in conduct that would reasonably be regarded by members as conduct unbecoming a member of the profession.    		 Stage 3
    23-012QA August 8, 2023 Failing to comply with an order of a panel of the College and/or failing to reply appropriately and within thirty days to a written inquiry or request from the College.
    Failing to comply with the Quality Assurance Regulation under the Naturopathy Act, 2007.    		 Stage 5
    23-014 November 3, 2023 Failure to obtain and/or document the patients’ informed consent to treatment.
    Failing to provide an account or failing to itemize the account in a way that sets out each item charged.
    Failing to keep records, including but not limited to financial and appointment records, in accordance with the standards of the profession.    		 Stage 5
    23-015R March 27, 2024 Using the title “Dr.” without the appropriate restricted title directly following their name.
    Practising the profession or offering to provide professional services using a name other than the Registrant’s name as entered in the Register.
    Advertising and/or providing naturopathic services to an individual who is located in another province, territory or country via tele-practice without having the appropriate license or registration, including but not limited to providing treatment advice via telemedicine to patients located outside Ontario.
    Endorsing or recommending a product in their professional advertising, in particular, Enerex Botanicals products, thus acting in a conflict of interest.
    Recommending a treatment and/or drug or substance prior to establishing a naturopathic doctor-patient relationship with the patient/client.
    Contravening the Standards of Practice for Fees and Billing, in particular, charging block fees for programs and excessive fees in relation to the services proposed.
    Requisitioning tests from a laboratory that is not licensed under the Laboratory and Specimen Collection Centre Licensing Act, 1990.
    Contravening, by act or omission, a standard of practice of the profession or failing to maintain the following standards of practice of the profession:
    Advertising, Restricted Titles, Fees and Billing, Conflict of Interest, Requisitioning Laboratory Tests, and Recommending Non-Scheduled Substances.    		 Stage 5
    23-018R March 28, 2024 Failing to comply with the General Regulation made under the Naturopathy Act, 2007.
    Advertising and/or offering services, including but not limited to “IMini Shots”.
    Using or permitting the use of a testimonial from a patient, former patient or other person in respect of the Registrant’s practice.
    Contravening, by act or omission, a law if the purpose of the law is to protect or promote public health.    		 Stage 5
    24-002 January 15, 2024 Failing to maintain an appropriate therapeutic relationship and professional boundaries with a patient, including but not limited to, entering into a sexual relationship with a patient.
    Engaging in an act of sexual abuse of a patient.
    Acting in a conflict of interest, including but not limited to, treating a patient with whom they have a sexual relationship with.
    Engaging in conduct that would reasonably be regarded by registrants as conduct unbecoming a Registrant of the profession.
    Engaging in conduct or performing an act relevant to the practice of the profession that, having regard to all the circumstances, would reasonably be regarded by registrants as disgraceful, dishonourable or unprofessional.    		 Stage 1
    24-003 January 17, 2024 Breaching the Complainant’s privacy and confidentiality by accessing confidential submissions to the ICRC without consent from the Complainant.
    Engaging in public discussions or comments regarding the confidential submissions to the ICRC.
    Engaging in conduct that would reasonably be regarded by registrants as disgraceful, dishonourable or unprofessional, including but not limited to: unprofessional conduct towards another Registrant of the College, and failure to treat a colleague with dignity and respect.    		 Stage 2
    24-004 January 17, 2024 Breaching the Complainant’s privacy and confidentiality by disclosing information collected with regard to an investigation involving the Complainant to individuals not involved in the investigation.
    Breaching s. 36(1) of the RHPA (regarding confidentiality).
    Engaging in public discussions or comments regarding the Complainant’s confidential submissions to the ICRC.
    Engaging in conduct that would reasonably be regarded by registrants as disgraceful, dishonourable or unprofessional, including but not limited to: unprofessional conduct towards another Registrant of the College, and failure to treat a colleague with dignity and respect.    		 Stage 2
    24-005 January 23, 2024 Failing to maintain an appropriate therapeutic relationship and professional boundaries with a patient, including but not limited to: failing to recognize and/or exploiting the position of power over the patient within the therapeutic relationship (including but not limited to “gaslighting & grooming” the patient); exploiting or attempting to exploit therapeutic relationships with the patient for any form of non-therapeutic or personal gain, benefit or advantage, including but not limited to offering employment and lodging to the patient, and abusing the patient sexually and/or emotionally.
    Recommending or providing treatment that is unnecessary or ineffective, including but not limited to recommending breast massage and/or pelvic exam/adjustments to the patient.
    Sexual abuse of a patient, including but not limited to touching, of a sexual nature and not clinically indicated, of the patient.    		 Stage 3
    24-008 February 27, 2024 Recommending or providing a treatment that might have harmed the patient.
    Failure to obtain the patient’s informed consent prior to the treatment, including but not limited to discussing risk and side effects about the recommended treatment.
    Failure to conduct a thorough assessment of the patient, including but not limited to performing vital checks during an IVIT treatment.
    Failure to address the patient’s concerns following receipt of the treatment.
    Inappropriately using the title “doctor” without clarifying that they are a naturopathic doctor, or allowing others to inappropriately using the title “doctor” when addressing the Registrant.    		 Stage 2
    24-010 April 11, 2024 Communicating with the patient inappropriately and/or unprofessionally.
    Failing to address and/or dismissing the patient’s concerns.
    Discontinuing professional services without a notice or the opportunity given to the patient to arrange alternate services.
    May have caused harm to the patient by terminating care before treatment was completed.    		 Stage 3
    24-012R August 16, 2024 Failing to comply with the requirements under Part IV (Inspection of Premises Where Certain Procedures are Performed) of Ontario Regulation 168/15 (General) made under the Naturopathy Act, 2007.
    Advertising IVIT services at the premises/location where the Registrant is not authorized to do so.
    Using the title “Dr.” without the appropriate restricted title “ND” directly following their name.
    Using or permitting the use of a testimonial from a patient, former patient or other person in respect of the Registrant’s practice.
    Contravening, by act or omission, standards of practice of the profession.    		 Stage 3
    24-013 May 6, 2024 Failure to address and/or dismissing the patient’s concerns following receipt of the treatment.
    Recommending or providing a treatment that might have harmed the patient.
    Contravening, by act or omission, a standard of practice of the profession or failing to maintain the following standards of practice of the profession: Intravenous Infusion Therapy, and Performing Authorized Acts    		 Stage 3
    24-014R September 18, 2024 Failure to comply with the requirements under Part IV (Inspection of Premises Where Certain Procedures are Performed) of Ontario Regulation 168/15 (General).
    Advertising &/or providing services beyond ND scope of practice (advertising & providing cancer treatments).
    Failure to ensure that the information in the Registrant’s advertisements is accurate, true, verifiable, and not misleading.
    Inappropriately using a term, title or designation indicating or implying a specialization in the profession.
    Using or permitting the use of a testimonial from a patient, former patient or other person (third-party websites Google and RateMD).
    Contravening, by act or omission, standards of practice of the profession.    		 Stage 3
    24-015  May 13, 2024 Failure to respond to a patient’s concerns about the recommended treatment in a timely manner.
    Providing “sporadic and uninformed” treatment recommendations to the patient.
    Failure to follow up on prescriptions and treatment recommendations, including but not limited to not providing requisitions for follow-up blood tests recommended by the Registrant.
    Providing incorrect or incomplete information to a pharmacy to dispense medication.    		 Stage 3
    24-016  May 16, 2024 Providing or attempting to provide services or treatment beyond the Registrant’s scope of practice, including but not limited to autism screening assessments and diagnosis.
    Permitting the advertising of the Registrant or their practice in a manner that may be misleading.    		 Stage 3
    24-017 May 24, 2024 Failure to inform that they are a naturopathic doctor and thus “impersonating a physician”, and as a result failing to obtain their colleague’s patient’s informed consent.
    Providing or attempting to provide services or treatment beyond the Registrant’s scope of practice.
    Accepting delegation from another regulated health professional when the necessary conditions for delegation have not been met.
    Failing to ensure adequate care is provided resulting in missing prescriptions.
    Failure to respond to a patient in a timely manner.    		 Stage 2
    24-018R October 16, 2024 Failure to obtain informed consent to treatments.
    Failure to conduct an appropriate assessment, formulate a working diagnosis for each of the patients and assess the patient for contraindications prior to performing IVIT.
    Failure to ensure an appropriate follow up and reassessment of the patient’s progress and response to IVIT treatments following the procedure.
    Providing IVIT treatments outside the context of the naturopathic doctor-patient relationship.
    Advertising and/or performing a controlled act that the Registrant is not authorized to perform.
    Permitting the advertising of the Registrant or their practice in a manner that is false or misleading. Contravening, by act or omission, standards of practice of the profession    		 Stage 1
    24-019 July 11, 2024 Failure to formulate an appropriate diagnosis based on a clinical assessment of the patient and/or misdiagnosing the patient’s condition.
    Recommending or providing a treatment that could have harmed the patient.
    Failure to address and/or dismissing the patient’s concerns about the recommended treatment.    		 Stage 3
    24-020 July 15, 2024 Failure to treat the patient with respect and/or foster appropriate therapeutic relationships with the patient by making inappropriate comments. Stage 5
    24-021QA September 11, 2024 Failing to comply with an order of the Quality Assurance (QA) Committee to undergo a Peer and Practice Assessment.
    Failing to submit the CE log forms in a timely manner and/or respond to the correspondence sent by the QA staff.
    Failing to comply with the Quality Assurance Regulation under the Naturopathy Act, 2007.    		 Stage 1
    24-022 July 30, 2024 Failure to conduct and/or document an assessment of the patient and the patient’s “chief complaint” prior to recommending homeopathic treatment.
    Failure to provide to and/or document for the patient relevant information about recommended non-scheduled (homeopathic) substances.
    Failure to refer a patient to a medical doctor for further assessment.    		 Stage 2
    24-023 August 20, 2024 Advertising and providing services that may be outside the Registrant’s scope of practice.
    Misleading the patient to believe that the Registrant’s assessment and/or accommodation recommendations shall be accepted by educational institutions.
    Charging excessive fees for “an invalid assessment and… diagnosis”.    		 Stage 2
    24-024 October 15, 2024 Failure to address the patient’s concerns about billing and services in a timely manner.
    Failure to respond to patient’s attempts to contact the Registrant in a timely manner.
    Discontinued professional services pre-paid by the patient without notice or providing the opportunity to arrange alternate services before the discontinuation of such.
    Breaching, without reasonable cause, an agreement with the patient relating to professional products or services for the patient or fees for such products or services.    		 Stage 1
    24-025 November 1, 2024 Breaching privacy and confidentiality of the Complainant by accessing their health information without their consent.
    Breaching privacy and confidentiality of the Complainant by publicly sharing their personal health information with third parties, specifically through Google reviews, without the consent of the Complainant or the authorized representative.
    Contravening, by act or omission, the Personal Health Information Protection Act, 2004.    		 Stage 1
    24-026 November 6, 2024 Failure to clearly inform the complainant whether their appointment scheduled for a future date would be conducted via the phone or in-person.
    Failing to ensure the patient is informed about the fees to be charged, specifically charging the complainant a “no show” fee for the appointment missed due to miscommunication with the clinic.
    Breaching privacy and confidentiality of the Complainant by publicly sharing their personal health information with third parties, without the consent of the Complainant or the authorized representative; Contravening, by act or omission, the Personal Health Information Protection Act, 2004.    		 Stage 1

    Stage 1. Notice of Complaint/Report

    Within fourteen days of receipt of a complaint or a report, the College issues a notice of complaint/report and provides a copy of complaint/report to the Registrant in question. The Registrant may make a written submission to the ICRC within thirty days of the date of the notice.

    Stage 2. Additional comments from complainant (Complaints ONLY)

    The Registrant’s response is provided to the complainant who may provide comment.

    Stage 3. Review by ICRC

    Once the supporting documentation and relevant information have been collected from the parties and possible witnesses involved in the complaint/report, the matter is reviewed by a panel of the ICRC. The Panel conducts a thorough review of the information and considers whether there are any additional documents that should be obtained or any other witnesses who should be approached.

    Stage 3a. Expert Opinion

    Where standards of practice within the profession are an issue, the Panel may retain a knowledgeable member of the profession to provide an expert opinion. Similarly, experts in document analysis, DNA, mental health or other disciplines may be required in some cases.

    Stage 3b. Formal Investigation (Complaints ONLY)

    In some circumstances the Panel may appoint a formal Investigator, who has the power to:

    • Enter the Registrant’s place of practice and examine records or equipment and, where necessary, copy them or remove them.
    • Summons witnesses or documents.
    • Obtain a search warrant.


    Stage 4. Decision and Reasons

    Once the investigation is completed, the ICRC deliberates on the potential outcomes of the complaint/report. The ICRC Decision Pathway is a simplified tool which explains how the decisions are made.

    A written decision and the reasons for the decision are provided to both the complainant and the Registrant except where the matter has been referred to the Discipline Committee or to another panel of the ICRC to conduct health inquires.

    Stage 5. Implementation of the Outcomes

    The College monitors compliance with all ICRC outcomes. If a Registrant fails to comply with a decision of the ICRC, the CEO of the College, with the approval of the ICRC, may appoint an investigator to inquire into the Registrant’s actions and the reasons for non-compliance.

  • Closed Files

    Includes all files closed between November 15, 2022 – November 15, 2024

    FILE # DATE FILE OPENED SUMMARY OF ISSUES/CONCERNS OUTCOME DATE FILE CLOSED
    22-005R May 3, 2022 Failing to comply with an interim suspension imposed by the ICRC.
    Engaging in conduct that would reasonably be regarded as conduct unbecoming a member of the profession.
    Practising the profession while the Registrant’s certificate of registration is suspended.    		 No further action April 14, 2023
    22-006R July 18, 2022 Contravening or failing to maintain the Standard of Practice for Advertising.
    Making a claim respecting a drug, substance, remedy, treatment, device or procedures other than a claim that can be supported as reasonable professional opinion.
    Contravening, by act or omission, a law if i) the purpose of the law is to protect or promote public health, or ii) the contravention is relevant to the members suitability to practise.    		 Oral Caution and SCERP March 2, 2023
    22-009 February 28, 2022 Inappropriate administration of the COVID-19 vaccine while working as an Immunizer for a COVID-19 Vaccination Clinic. No further action January 12, 2023
    22-014 April 4, 2022 Providing services outside the naturopathic scope of practice.
    Recommending or providing treatment that the Registrant knows or ought to know is unnecessary or ineffective.
    Failure to refer the patient to or advise the patient to consult another healthcare provider.
    Failure to maintain an appropriate therapeutic relationship and professional boundaries with a patient.    		 No further action February 2, 2023
    22-016 April 22, 2022 Providing or attempting to provide services that the Registrant ought to know to be beyond the scope of naturopathic services.
    Recommending or providing treatment that may have caused harm to a patient.    		 Oral Caution September 7, 2023
    22-020 July 6, 2022 Recommending or providing a treatment that might have harmed the patient.
    Failure to perform acupuncture safely, ethically, and competently and/or failure to identify contraindications to acupuncture.
    Failure to address the patient’s concerns about the treatment provided and/or appropriately supervise the patient during acupuncture treatment.
    Failure to keep records in accordance with the standards of the profession and/or falsifying a record relating to the Registrant’s practice.    		 SCERP and Oral Caution June 1, 2023
    20-021 July 14, 2022 Failure to ensure the patient had sufficient information to make valid decisions about their care.
    Failure to obtain the patient’s informed consent prior to touching the patient and initiating treatment.
    Failure to maintain appropriate boundaries when administering the treatment and/or rectify a boundary violation after touching the patient without their consent.
    Failure to follow appropriate infection control protocols, including but not limited to sterilizing the injection site and wearing gloves when administering an injection.    		 SCERP March 2, 2023
    22-022 July 26, 2022 Posting information that is not accurate or verifiable and/or contains misleading and potentially harmful statements related to COVID-19 and the vaccines via a professional social media account. Letter of Counsel December 1, 2022
    22-023 August 4, 2022 Failing to appropriately address the patient’s primary concern and/or concerns regarding the side effects of the treatment recommended.
    Providing an inappropriate or wrong diagnosis.
    Providing services or treatment beyond the Registrant’s knowledge, skill or judgment and/or outside the Registrant’s scope of practice.
    Recommending treatment that may have harmed the patient.
    Failing to keep records in accordance with the standards of the profession.    		 SCERP and Oral Caution May 4, 2023
    22-024R April 25, 2023 Practising the profession while the Registrant’s certificate of registration has been suspended.
    Inappropriately using a title or designation while the Registrant’s certificate of registration has been suspended.    		 Letter of Counsel & SCERP November 2, 2023
    22-025 August 23, 2022 Failure to notify the College within thirty days of the effective date, any change to the information published on the register as set out in articles 20.01 through 20.11 of the College by-laws.
    Failure to have a comprehensive understanding of privacy legislation.    		 No further action January 12, 2023
    22-026 August 25, 2022 Failure to meet with the patient at the scheduled appointment time.
    Failure to provide information discussed during the appointment to the patient in a timely manner.
    Inappropriate billing procedures.
    Failure to ensure the patient is informed about the fees to be charged.
    Failure to address and/or dismissing the patient’s concerns about the fees charged for the services provided. Communicating with the patient inappropriately and/or unprofessionally, and failing to maintain appropriate therapeutic relationship with the patient.    		 Letter of Counsel August 3, 2023
    22-028R March 1, 2023 Failing to comply with the Ontario Regulation 168/15 (General) made under the Naturopathy Act.
    Failure to comply with Standards of Practice for Intravenous Infusion Therapy and Injections.
    Failure to comply with Standards of Practice for Prescribing.
    Providing or attempting to provide services or treatment that the Registrant knows or ought to know to be beyond their knowledge, skill or judgment.
    Contravening or failing to maintain the Standard of Practice for Advertising.    		 Letter of Counsel and Oral Caution July 6, 2023
    22-030 October 18, 2022 Failure to respond to a potential patient’s inquiries. No further action January 12, 2023
    22-031 November 15, 2022 Failure to respond to a patient in a timely manner. No further action June 1, 2023
    22-033R April 4, 2023 Contravening or failing to maintain the Standard of Practice for Advertising, Fees and Billing, and Restricted Titles. Letter of Counsel December 7, 2023
    22-034 December 15, 2022 Practising the profession while the Registrant’s certificate of registration has been suspended by the order of the Inquiries, Complaints and Reports Committee. No further action May 8, 2023
    23-001 January 10, 2023 Failing to appropriately supervise a person whom the Registrant is professionally obligated to supervise.
    Misleading and/or non-transparent communications with the patient.
    Issuing or allowing another person to issue receipts for services the Registrant did not provide using their name and registration number.
    Allowing another person to requisition tests using the Registrant’s name and registration number.
    Failing to obtain the patient’s informed consent prior to treatment.    		 SCERP and Oral Caution September 7, 2023
    23-002 February 16, 2023 Failing to comply with an order of a panel of the College and/or failing to reply appropriately and within 30 days to a written inquiry or request from the College.
    Failing to comply with the Quality Assurance Regulation under the Naturopathy Act.    		 SCERP and Oral Caution June 1, 2023
    23-003R September 21, 2023 Providing or attempting to provide services or treatment that the Registrant knows or ought to know to be beyond the Registrant’s knowledge, skill or judgment, and/or performing a controlled act that the Registrant is not authorized to perform.
    Performing IVIT prior to having successfully completed an examination on administering a drug by intravenous injection administered or approved by the Council.
    Failing to comply with the requirement under Part IV (Inspection of Premises Where Certain Procedures are Performed) of Ontario Regulation 168/15 (General) made under the Naturopathy Act, 2007.
    Issuing an invoice, bill or receipt that the Registrant knows or ought to know is false or misleading; and/or signing or issuing, in their professional capacity, a document that the Registrant knows or ought to know contains a false or misleading statement.
    Inappropriately using a term, title or designation indicating or implying a specialization in the profession.
    Permitting, counselling or assisting a person who is not a Registrant to represent himself or herself as such or to perform controlled acts which the person is not authorized or does not have the knowledge, skill and judgement to perform.    		 SCERP and Oral Caution February 8, 2024
    23-006 May 1, 2023 Inappropriate treatment provided to a patient.
    Failure to provide a patient with all relevant information about the recommended treatment
    Failure to obtain a patient’s informed consent.
    Failure to respond to a patient in a timely manner.    		 Letter of Counsel October 5, 2023
    23-008 June 16, 2023 Failure to receive recommendations or protocol after initial appointment. Letter of Counsel and SCERP November 2, 2023
    23-010R July 12, 2023 Failing to use the inactive title while holding an Inactive Certificate of Registration.
    Using the title “Dr.” without the appropriate restricted title directly following their name.
    Using a term, title or designation indicating or implying a specialization in an area of practice of the profession.    		 SCERP December 7, 2023
    23-011R November 15, 2023 Practising the profession while the Registrant’s certificate of registration is inactive.
    Failing to use the inactive title while holding an Inactive Certificate of Registration.
    Using the title “Dr.” without the appropriate restricted title directly following the Registrant’s name.
    Contravening the Registration Regulation made under the Naturopathy Act, 2007.
    Failing to carry out or abide by an undertaking given to the College or breaching an agreement with the College.
    Using a term, title or designation indicating or implying a specialization in an area of practice of the profession.
    Using a direct, indirect or implied testimonial by any patient, former patient or other person in respect of the Registrant’s practice.
    Charging block fees for programs.    		 Letter of Counsel and SCERP March 7, 2024
    23-013 July 25, 2023 Failure to appropriately address the patient’s concern and concerns about treatment recommendations. Recommending or providing a treatment that might have harmed the patient.
    Failure to respond to the patient’s concerns about the recommended treatment.
    Failure to ensure that the patient had sufficient information to make valid decisions about their care.    		 Letter of Counsel December 7, 2023
    23-016 October 10, 2023 Failure to address the patient’s concerns.
    Failure to conduct a thorough assessment of the patient.
    Failure to maintain an appropriate therapeutic relationship and professional boundaries with the patient.
    Communicating with the patient inappropriately and unprofessionally.
    Engaging in conduct that would reasonably be regarded as conduct unbecoming a Registrant of the profession.
    Contravening the Code of Ethics of the profession.    		 Letter of Counsel May 2, 2024
    23-017 October 26, 2023 Failure to communicate appropriately with a prospective patient.
    Providing and/or advertising misleading information about the naturopathic services offered.    		 Letter of Counsel March 7, 2024
    24-001 January 6, 2024 Unprofessional communication with a prospective patient. ADR Settlement Agreement April 8, 2024
    24-007 February 12, 2024 Failure to address and/or respond to the patients’ (and/or Patient 2’s authorized representative’s) concerns.
    Failure to conduct a thorough assessment of the patients, including but not limited to ordering relevant diagnostic testing.
    Recommending or providing treatment that the Registrants knows or ought to know is unnecessary or ineffective, and that might have harmed the patients.
    Failure to provide the patients (and/or Patient 2’s authorized representative) with all relevant information about the recommended treatment, including but not limited to discussing risks and side effects, thus failing to obtain the patients’ informed consent to the recommended treatment.    		 Letter of Counsel and Oral Caution July 4, 2024
    24-009 March 18, 2024 Failure to communicate appropriately with a colleague’s patients.
    Engaging in conduct that would reasonably be regarded by registrants as conduct unbecoming a registrant of the profession.
    Contravening the Code of Ethics of the profession.    		 No further action August 1, 2024
    24-011 April 15, 2024 Failure to conduct a thorough assessment of the patient.
    Failure to address the patient’s concerns, including but not limited to ordering relevant diagnostic testing.
    Recommending or providing a treatment that the Registrant knows or ought to know is unnecessary or ineffective, and that may have harmed the patient.
    Contravening or failing to maintain the Standard of Practice for Fees and Billing, including but not limited to charging a mark-up on the cost of a blood test for rheumatoid arthritis.
    Contravening the Code of Ethics of the profession.    		 No further action November 7, 2024

    *IVIT – Intravenous Infusion Therapy*