Complaints and Reports Overview

As a self-regulating health College operating under the Regulated Health Professions Act, 1991 (RHPA), the College of Naturopaths of Ontario is required to respond to concerns about the practice, conduct or health of Naturopathic Doctors registered with the College where their ability to practise according to the standards of the profession may be at risk.  These concerns can be in the form of complaints received from the members of the public and reports received from other regulated health professionals, employers or other organizations.  In investigating complaints and making decisions, the College aims to protect and promote public interest, while also enhancing the Practice Standards of the profession.

The following information is intended as general guidance to the most commonly discussed issues relating to complaints:

Complaints Process

How to File a Complaint

How to Respond to a Complaint

Frequently Asked Questions (FAQs)

As part of its transparency initiative, the College ensures that the public has access to appropriate information about complaints and discipline proceedings.  The charts below summarize information about the nature and geography of complaints/reports received by the College as of September 1, 2017.